Make Better Customer Contact

Intuitive, Powerful Cloud Contact Centre Software

Make better contact, with less effort

Intelligent outbound

Make the perfect contact, at the perfect moment

CallGuide workflows

Keep every call personalised and on-message

Easy to use icon.

Intuitive & easy

Take control, and build the perfect solution

Customer success with contactSPACE

“Without contactSPACE, we wouldn’t have been able to grow so quickly. We wouldn’t be where we are today.”

– Scott Bailey, ASTIA

“Our contact rates doubled… our business couldn’t function without contactSPACE.”

– Lora Stockley, GiveTel

“[contactSPACE] has made a big difference to productivity and our customer experience.”

– Hayley Montgomery, ALI Group

Customisable, workflow-driven contact centre software

Help your team get into a rhythm. Design the perfect call workflows with our drag-and-drop visual editor.

contactSPACE CallGuide interface.

Powerful contact strategies

Under-25s more likely to convert? Make them your top priority.

Bob doesn’t answer the phone between 3-5pm? Try him at another time of day.

Intuitive design

For admins: build initiatives and make optimisations on the fly. No IT team necessary.

For agents: empower new team members to be successful from the moment they come on board.

Outbound Contact Plugins & APIs

Use contactSPACE technology to make efficient, compliant outbound contact, using other communications solutions

4outbound

For any communications platform

contactSPACE Red

For Twilio users

4connect

For Amazon Connect customers

Why contactSPACE?

Discover the philosophy behind our call centre software.

OMNICHANNEL CONTACT

EASY INTEGRATIONS & API

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PCI-COMPLIANT PAYMENTS

Inbound – perfect CX delivery

Deliver the right response – every single time.

Outbound – funnel management

Stop funnel leakage and re-engage contacts at the perfect possible moment.

Want more info?

Download our free product guide to get up to speed.

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